Last updated: 1 September 2026
Privacy Policy
This policy explains how 12X Agency handles information submitted through this website or shared during an AI Front Desk consultation.
Information we receive
We may receive contact details, business requirements, and conversation information that you choose to provide. Live-demo interactions may require microphone access and may generate transcripts or structured appointment details.
How information is used
We use information to respond to enquiries, demonstrate and configure the service, support requested integrations, and improve the customer experience. We do not sell personal information.
Service providers and retention
AI, calling, messaging, hosting, calendar, and CRM providers may process information when required to deliver a requested workflow. Retention and access rules are agreed during implementation and should reflect your business and legal requirements.
Your choices
You can request access, correction, or deletion of information you have shared with us. You can also decline microphone access and contact us without using the live demo.
Contact
For privacy questions, contact us on WhatsApp at +971 55 568 7006.